Terms of service
Effective Date: 7 April 2026
This website is operated by Vela Co Pty Ltd. Throughout the site, the terms "we", "us" and "our" refer to Vela Co Pty Ltd. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including browsers, customers, and contributors of content.
Please read these Terms carefully before accessing or using our website. If you do not agree to all of these terms, you may not access the website or use any services.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or territory of residence.
You may not use our products or services for any illegal or unauthorised purpose, nor may you violate any applicable laws (including copyright laws) in your use of the Service.
You must not transmit any viruses, worms, or destructive code. A breach of any of these Terms may result in immediate termination of your access to our Services.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without our express written permission.
Accuracy of Information
We are not responsible if information on this site is inaccurate, incomplete, or out of date. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.
We reserve the right to modify the contents of this site at any time. It is your responsibility to monitor changes to the site.
Modifications to the Service and Prices
Prices for our products and services are subject to change without notice. We may modify or discontinue the Service (or any part of it) at any time without notice. We are not liable to you or any third party for any changes, suspension, or discontinuation of the Service.
Products and Services
Certain products or services may be available exclusively online or in-salon. We make every effort to display product colours and images accurately, but we cannot guarantee your screen will reflect these exactly.
We reserve the right to:
• Limit sales to any person, region, or jurisdiction
• Limit quantities of any products or services
• Discontinue any product or service at any time
• Change product descriptions and pricing without notice
Billing and Account Information
We reserve the right to refuse or cancel any order. You agree to provide current, accurate, and complete purchase and account information for all transactions with us.
Please refer to our Returns & Refunds Policy for more detail.
Third-Party Links
Our Service may include links to third-party websites or services. We are not responsible for their content or accuracy and assume no liability for third-party materials, websites, or services. Please review third-party policies before engaging with them.
User Comments and Submissions
If you send us feedback, suggestions, or other content, you agree that we may use, edit, or distribute these without restriction or compensation. You are solely responsible for any comments you make and their accuracy.
Your comments must not:
• Violate any third-party rights
• Contain unlawful, abusive, or obscene material
• Contain malware or viruses
Personal Information
Your submission of personal information through our site and services is governed by our Privacy Policy.
Prohibited Uses
You are prohibited from using the site or its content:
• For any unlawful purpose
• To solicit others to commit unlawful acts
• To violate any applicable laws or regulations
• To infringe on our or others' intellectual property rights
• To harass, abuse, harm, defame, or discriminate against any person
• To upload viruses or malicious code
• To interfere with the security features of the Service
Violation of these Terms may result in immediate termination of your access.
Section 11 — Disclaimer of Warranties; Limitation of Liability
The Service and all products are provided "as is" and "as available" without any warranties. To the maximum extent permitted by law, Vela Co Pty Ltd will not be liable for any loss or damages resulting from your use of the Service or products, including indirect or consequential damages.
Indemnification
You agree to indemnify and hold harmless Vela Co Pty Ltd and its affiliates from any claims arising from your breach of these Terms or your violation of any law or third-party rights.
Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect.
Termination
These Terms remain in effect unless terminated by either you or us. We may suspend or terminate your access if we believe you have violated these Terms.
Governing Law
These Terms of Service are governed by the laws of Western Australia, Australia.
Changes to Terms of Service
We reserve the right to update or replace any part of these Terms at any time by posting changes to our website. Your continued use of the site following any changes constitutes acceptance of those changes.
Contact Information
Questions about these Terms of Service should be directed to:
Vela Co Pty Ltd
118 Preston Point Road, East Fremantle WA 6158
velahairteam@gmail.com